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Return Policy

Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 14 days, accompanied by a sales receipt. Returns may be sent to our Customer Service Center.

Gift recipients are entitled to a nonrefundable merchandise credit. To return or exchange your gift selection, please follow the instructions below.

B.Tiff New York Jewelry returns must be sent to the
B.Tiff New York Customer Service Center at:
B.Tiff New York
ATTN: Returns/XavierLoren
790 Bloomfield Avenue #A4
Clifton, NJ 07012

All other returns please contact us by phone to provide you with verified Returns Location.

If you have any questions, please contact Customer Service at (702)900-1112. Representatives are available 9:00AM-5:00PM EST Monday-Friday.